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Appointments

As you would expect all surgery times are by appointment only. To make an appointment, please telephone the surgery. Please be aware that as a courtesy we will call patients the day before their appointment as a gentle reminder but should we not be able to reach you, it is ultimately the patients’ responsibility to remember their appointment. We do provide appointment cards for all appointments booked at the practice.

Emergency Appointments

If you are a patient of the practice and have an emergency, please telephone the practice as early as possible in the morning or leave a message on the answer phone so that we may call you back. We will aim to see you within 24 hours of your first contact but we do try and see you much quicker than that.

Cancellation Policy

Should you need to cancel your appointment we would need a minimum of 24 working hours notice. This allows us to offer appointments to any patients that may need them. We therefore reserve the right to charge for failure to keep an appointment or any cancelled at short notice.